Frequently Asked Questions

What type of cricket bats do you sell?
We sell premium tennis cricket bats made from Kashmir willow and poplar wood, designed for both soft and hard tennis balls.
Are these bats suitable for leather balls?
No, our bats are not designed for leather balls. Using leather balls can damage the bat blade. They're optimized for tennis ball cricket only.
Is Cash on Delivery (COD) available?
✅ Yes! We offer Cash on Delivery across most locations in India. A small handling fee may apply depending on your pin code and courier partner.
Do you ship internationally?
🌍 Yes, we offer international shipping. Please email us at support@tenniscricketbats.com for a quote and estimated delivery time based on your location.
How long does delivery take?
- Metro Cities: 2–4 business days
- Tier 2 & 3 Cities: 4–7 days
- Remote Areas: 6–8 business days
Do you offer bat customization?
Yes! We offer free name engraving on selected models. Add your name during checkout or send us your order ID via WhatsApp after placing the order.
Can I track my order?
Yes. You will receive a tracking link via email or SMS once your order is shipped. You can monitor delivery in real-time using that link.
What is your return policy?
We accept returns only for products that are damaged, defective, or incorrect. Contact us within 48 hours of delivery with photos of the issue.
How can I contact support?
You can reach our support team via:
📧 support@tenniscricketbats.com
📱 +91-9041301275
🏬 Shop No. 128, Sector 8, Panchkula, Haryana 134109