✅ Shipping & Delivery Policy
Last Updated: July 2025
Welcome to TennisCricketBats.com. This page outlines our policies regarding shipping and delivery timelines, charges, partners, and service areas.
🚚 Shipping Policy
📦 Order Processing
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Orders are processed within 1–2 business days (excluding Sundays and public holidays).
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You will receive an email confirmation once your order is confirmed and another email when your item is shipped.
📍 Delivery Timelines
| Location Type | Estimated Delivery Time |
|---|---|
| Metro Cities | 2–4 business days |
| Tier-2 & Tier-3 | 3–6 business days |
| Remote/Rural Areas | 5–8 business days |
Note: Delivery timelines may vary due to unforeseen events like weather, strikes, or courier delays.
💰 Shipping Charges
| Order Value | Shipping Fee |
|---|---|
| ₹1999 and above | Free Shipping |
| Below ₹499 | ₹49 flat fee |
COD Orders may include a small handling fee depending on the courier partner.
🧾 Tracking Your Order
Once your order is shipped, you’ll receive a tracking link via email/SMS. You can use this to monitor the delivery progress in real-time.
If you have not received tracking details within 3 business days, please contact us.
🤝 Shipping Partners
We work with India’s leading logistics providers to ensure reliable and timely deliveries:
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Delhivery
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Blue Dart
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DTDC
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India Post (for remote areas)
🌍 Delivery Locations
We currently ship all across India.
For bulk international orders or distributor inquiries, please contact us at support@tenniscricketbats.com.
❌ Non-Delivery Scenarios
We are not responsible for delays or failed deliveries caused by:
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Incorrect/incomplete shipping address
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Customer not available at delivery time
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Local disruptions (strikes, weather, etc.)
If your order returns due to non-delivery, we will re-ship it after reconfirmation (additional shipping charges may apply).
📦 Damaged or Missing Items
If your package arrives visibly damaged or is missing items:
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Take clear photos of the package and product
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Email us within 24 hours at: support@tenniscricketbats.com
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We will investigate and resolve it as quickly as possible
❓ Need Help?
If you have questions about shipping, feel free to reach out:
📧 Email: support@tenniscricketbats.com
📞 Phone: +91-9876543210
📍 Address: Shop No. 128, Sector 8, Panchkula, Haryana 134109